{"id":1756,"date":"2026-08-28T16:38:54","date_gmt":"2026-08-28T14:38:54","guid":{"rendered":"https:\/\/agilium.purpl-web.com\/?p=1756"},"modified":"2026-09-21T10:31:42","modified_gmt":"2026-09-21T08:31:42","slug":"process-mapping-downloadable-template-3","status":"publish","type":"post","link":"https:\/\/agilium.purpl-web.com\/en\/process-mapping-downloadable-template-3\/","title":{"rendered":"Process Mapping: Downloadable Template"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1756\" class=\"elementor elementor-1756 elementor-1755\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5056c515 e-con-full e-flex e-con e-parent\" data-id=\"5056c515\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5cdb890 e-con-full e-flex e-con e-child\" data-id=\"5cdb890\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2cd718d e-con-full contenu-article e-flex e-con e-child\" data-id=\"2cd718d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d24dcfe elementor-widget elementor-widget-text-editor\" data-id=\"5d24dcfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A useful process map should provide a quick understanding of:<\/p><p>&#8211; What are the organization&#8217;s processes?<br\/>&#8211; Who manages them?<br\/>&#8211; How do they relate to one another?<br\/>&#8211; What documents, metrics, risks, and actions are associated with them?<\/p><p>Even though it only shows boxes and arrows, it helps with drawing\u2014not with flying. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35e96ee elementor-widget elementor-widget-text-editor\" data-id=\"35e96ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>What is process mapping?<\/h2><p>A process map is a visual representation of an organization&#8217;s activities and how they interact with one another.<\/p><p>In a quality assurance process, it is generally used to highlight three main categories:<\/p><p>&#8211; management processes;<br\/>&#8211; implementation processes;<br\/>&#8211; support processes.<\/p><p>Its purpose is simple: to make the organization&#8217;s structure clear. It often serves as the starting point for linking documentation, process descriptions, metrics, risks, audits, and action plans. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" class=\"e-image-base \" data-interaction-id=\"f905a33\" data-e-type=\"widget\" data-id=\"f905a33\" id=\"1778\" src=\"https:\/\/agilium.purpl-web.com\/wp-content\/uploads\/2026\/08\/gestion-documentaire-qualite-iso-9001.jpg\" width=\"1300\" height=\"867\" srcset=\"https:\/\/agilium.purpl-web.com\/wp-content\/uploads\/2026\/08\/gestion-documentaire-qualite-iso-9001.jpg 1300w, https:\/\/agilium.purpl-web.com\/wp-content\/uploads\/2026\/08\/gestion-documentaire-qualite-iso-9001-300x200.jpg 300w, https:\/\/agilium.purpl-web.com\/wp-content\/uploads\/2026\/08\/gestion-documentaire-qualite-iso-9001-1024x683.jpg 1024w, https:\/\/agilium.purpl-web.com\/wp-content\/uploads\/2026\/08\/gestion-documentaire-qualite-iso-9001-768x512.jpg 768w\" alt=\"Responsable qualit\u00e9 v\u00e9rifiant des classeurs de documents papier, illustration de la gestion documentaire manuelle avant Agilium\"\/>\t\t\t\t<div class=\"elementor-element elementor-element-5b5b485 elementor-widget elementor-widget-text-editor\" data-id=\"5b5b485\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>What is the practical purpose of process mapping?<\/h2><p>Good mapping isn&#8217;t just about documenting the current state. It also helps ensure the quality system functions properly. <\/p><h3>Make the organization easier to understand<\/h3><p>When processes remain implicit, everyone compensates in their own way. Mapping brings a shared vision back to the table. <\/p><h3>Clarify Responsibilities<\/h3><p>It allows you to see who is in charge of what, where the interfaces between services begin, and where gray areas arise.<\/p><h3>Bringing the QMS to Life<\/h3><p>A map becomes truly useful when it is not isolated. It should make it easy to locate the documents, reviews, indicators, risks, and actions associated with each process. <\/p><h2>What does a good process mapping template include?<\/h2><p>Process mapping is not intended to cover everything. It serves as a starting point. <\/p><p>It should allow users to navigate intuitively to other elements:<\/p><ul><li>the process name and its description  <\/li><li>his family: directing, producing, or support;<\/li><\/ul><p>The elements of the process sheet  <\/p><ul><li>the requirements,  <\/li><li>comments;  <\/li><li>the objectives;  <\/li><li>a release date;  <\/li><li>the process driver;<\/li><li>the purpose of the process;<\/li><li>its main activities;<\/li><li>its input data;<\/li><li>its output data;<\/li><li>the roles or individuals responsible for each step;<\/li><li>its main interactions;<\/li><li>Resources mobilized: internal staff, service providers, equipment;<\/li><li>the relevant stakeholders;<\/li><\/ul><p>Related documentation:  <\/p><ul><li>the related documents or forms;<\/li><li>access to the downloadable process sheet;<\/li><li>a flowchart to visualize the process;<\/li><\/ul><p>QMS Data  <\/p><ul><li>process monitoring indicators,<\/li><li>related actions,  <\/li><li>risks and opportunities,<\/li><li>nonconformities related to this process,  <\/li><li>a SWOT analysis,<\/li><li>the list of process reviews,<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1006da28 e-con-full e-flex e-con e-child\" data-id=\"1006da28\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;relative&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-26e9cb9a e-con-full e-flex e-con e-child\" data-id=\"26e9cb9a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;relative&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-32127605 e-con-full e-flex e-con e-child\" data-id=\"32127605\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-327c2510 elementor-widget elementor-widget-heading\" data-id=\"327c2510\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Download the process mapping template\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f68f2bb elementor-widget elementor-widget-text-editor\" data-id=\"3f68f2bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Writing Guide and Templates  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2395f72e elementor-widget elementor-widget-button\" data-id=\"2395f72e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tally.so\/r\/wAjaWz\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewBox=\"0 0 28 28\" fill=\"none\"><rect width=\"28\" height=\"28\" rx=\"14\" fill=\"black\"><\/rect><path d=\"M20.8289 14.4245L15.5791 19.8242C15.4696 19.9368 15.3212 20 15.1664 20C15.0116 20 14.8632 19.9368 14.7537 19.8242C14.6443 19.7116 14.5828 19.5589 14.5828 19.3997C14.5828 19.2405 14.6443 19.0878 14.7537 18.9752L19.0083 14.6H7.58331C7.42861 14.6 7.28024 14.5368 7.17085 14.4242C7.06146 14.3117 7 14.1591 7 14C7 13.8409 7.06146 13.6883 7.17085 13.5758C7.28024 13.4632 7.42861 13.4 7.58331 13.4H19.0083L14.7537 9.02478C14.6443 8.9122 14.5828 8.75951 14.5828 8.6003C14.5828 8.44109 14.6443 8.2884 14.7537 8.17582C14.8632 8.06325 15.0116 8 15.1664 8C15.3212 8 15.4696 8.06325 15.5791 8.17582L20.8289 13.5755C20.8832 13.6312 20.9262 13.6974 20.9555 13.7702C20.9849 13.8431 21 13.9212 21 14C21 14.0788 20.9849 14.1569 20.9555 14.2298C20.9262 14.3026 20.8832 14.3688 20.8289 14.4245Z\" fill=\"white\" stroke=\"#71D003\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78927c2 elementor-widget elementor-widget-text-editor\" data-id=\"78927c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>What&#8217;s the best way to bring your process map to life?  <\/h2><p>Creating this map in software completely changes how it&#8217;s used on a daily basis.<\/p><p>We no longer rely on a <strong>static diagram<\/strong> set out in a document: each process becomes navigable, linked to its detailed description, documentation, templates, <strong>flowchart<\/strong>, <strong>metrics<\/strong>, and associated <strong>actions<\/strong>.<\/p><p>Teams can access useful <strong>information<\/strong> more easily, without having to search through multiple scattered files or folders.<\/p><p>The code is easier to read, the relationships between processes are clearer, and the system remains easier to maintain over time.<\/p><p>When you add automatic <strong>reminders<\/strong>, <strong>notifications<\/strong>, and centralized updates, mapping is no longer just a way to represent the organization\u2014it becomes a true <strong>management tool<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aa82cf elementor-widget elementor-widget-text-editor\" data-id=\"6aa82cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Download our process mapping template  <\/h2><p>This document is a comprehensive guide to process mapping, designed to help organizations structure, visualize, and better manage their quality system.<\/p><p>It combines educational explanations, concrete examples of flowcharts and process maps, and practical guidelines for linking processes, documentation, and continuous improvement.<\/p><p>His main point is to show that useful mapping should not remain theoretical: it must be clear, kept up to date, and directly applicable to operational management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<img decoding=\"async\" class=\"e-image-base \" data-interaction-id=\"d449d16\" data-e-type=\"widget\" data-id=\"d449d16\" id=\"1470\" src=\"https:\/\/agilium.purpl-web.com\/wp-content\/uploads\/2026\/07\/NC-EN.png\" width=\"1536\" height=\"1024\" srcset=\"https:\/\/agilium.purpl-web.com\/wp-content\/uploads\/2026\/07\/NC-EN.png 1536w, https:\/\/agilium.purpl-web.com\/wp-content\/uploads\/2026\/07\/NC-EN-300x200.png 300w, https:\/\/agilium.purpl-web.com\/wp-content\/uploads\/2026\/07\/NC-EN-1024x683.png 1024w, https:\/\/agilium.purpl-web.com\/wp-content\/uploads\/2026\/07\/NC-EN-768x512.png 768w\" alt=\"\"\/>\t\t<div class=\"elementor-element elementor-element-dbca27c e-con-full e-flex e-con e-child\" data-id=\"dbca27c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;relative&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-770f89b e-con-full e-flex e-con e-child\" data-id=\"770f89b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;relative&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b978798 e-con-full e-flex e-con e-child\" data-id=\"b978798\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d070d9 elementor-widget elementor-widget-heading\" data-id=\"5d070d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">T\u00e9l\u00e9charger le plaquette du logiciel qualit\u00e9 ISO 9001 : Agilium\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a85e78 elementor-widget elementor-widget-text-editor\" data-id=\"5a85e78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez les \u00e9crans de la solution<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abb80b0 elementor-widget elementor-widget-button\" data-id=\"abb80b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tally.so\/r\/wAjaWz\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewBox=\"0 0 28 28\" fill=\"none\"><rect width=\"28\" height=\"28\" rx=\"14\" fill=\"black\"><\/rect><path d=\"M20.8289 14.4245L15.5791 19.8242C15.4696 19.9368 15.3212 20 15.1664 20C15.0116 20 14.8632 19.9368 14.7537 19.8242C14.6443 19.7116 14.5828 19.5589 14.5828 19.3997C14.5828 19.2405 14.6443 19.0878 14.7537 18.9752L19.0083 14.6H7.58331C7.42861 14.6 7.28024 14.5368 7.17085 14.4242C7.06146 14.3117 7 14.1591 7 14C7 13.8409 7.06146 13.6883 7.17085 13.5758C7.28024 13.4632 7.42861 13.4 7.58331 13.4H19.0083L14.7537 9.02478C14.6443 8.9122 14.5828 8.75951 14.5828 8.6003C14.5828 8.44109 14.6443 8.2884 14.7537 8.17582C14.8632 8.06325 15.0116 8 15.1664 8C15.3212 8 15.4696 8.06325 15.5791 8.17582L20.8289 13.5755C20.8832 13.6312 20.9262 13.6974 20.9555 13.7702C20.9849 13.8431 21 13.9212 21 14C21 14.0788 20.9849 14.1569 20.9555 14.2298C20.9262 14.3026 20.8832 14.3688 20.8289 14.4245Z\" fill=\"white\" stroke=\"#71D003\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9l\u00e9charger<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86da3bc elementor-widget elementor-widget-text-editor\" data-id=\"86da3bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><h2>Case Study: How UPEC Brought Its Process Map to Life<\/h2><p>UPEC&#8217;s experience is interesting because it demonstrates a more sophisticated use of mapping in a complex context.<\/p><p>The university has digitized its quality system across multiple sites, involving several entities and multiple quality certifications to manage. In this context, the mapping was not intended to be a single, static image. <\/p><p>It has been adapted in several ways:<\/p><p>&#8211; at the institutional level;<br\/>&#8211; at the unit level;<br\/>&#8211; at the business domain level.<\/p><p>This approach is particularly useful in organizations where the diversity of job roles makes a single perspective insufficient.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1830c7 e-con-full e-flex e-con e-child\" data-id=\"a1830c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-606bbed e-con-full e-flex e-con e-child\" data-id=\"606bbed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-842fd94 e-con-full e-flex e-con e-child\" data-id=\"842fd94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b15e6e3 e-con-full cell e-flex e-con e-child\" data-id=\"b15e6e3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1bb9be e-con-full cell e-flex e-con e-child\" data-id=\"f1bb9be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-199891f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"199891f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Co\u00fbt<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc6c888 e-con-full cell e-flex e-con e-child\" data-id=\"fc6c888\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80ee777 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"80ee777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Conformit\u00e9 ISO 9001 native<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-172f81f e-con-full cell e-flex e-con e-child\" data-id=\"172f81f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbbc95e elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fbbc95e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Workflow d'actions correctives trac\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd40ccd e-con-full cell e-flex e-con e-child\" data-id=\"fd40ccd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60754a8 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"60754a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Suivi automatis\u00e9 de l'efficacit\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3cef1f3 e-con-full cell e-flex e-con e-child\" data-id=\"3cef1f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8e1a19 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c8e1a19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">D\u00e9tection des NC r\u00e9currentes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ca1ffd e-con-full cell e-flex e-con e-child\" data-id=\"2ca1ffd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbedd2e elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fbedd2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Suivi des \u00e9volutions normatives<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-381c028 e-con-full cell e-flex e-con e-child\" data-id=\"381c028\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a9cf6d elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3a9cf6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Autonomie de l'\u00e9quipe qualit\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7e5f2a e-con-full e-flex e-con e-child\" data-id=\"e7e5f2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-db8bc92 e-con-full cell e-flex e-con e-child\" data-id=\"db8bc92\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f8480b elementor-widget elementor-widget-heading\" data-id=\"5f8480b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Excel \/ serveur de fichiers\u200b<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abee297 e-con-full cell e-flex e-con e-child\" data-id=\"abee297\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae78e4d elementor-widget elementor-widget-heading\" data-id=\"ae78e4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Faible au d\u00e9part mais co\u00fbteux en temps et en NC non d\u00e9tect\u00e9es<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c77c142 e-con-full cell e-flex e-con e-child\" data-id=\"c77c142\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9eccafa elementor-widget elementor-widget-heading\" data-id=\"9eccafa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Non<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-198194b e-con-full cell e-flex e-con e-child\" data-id=\"198194b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f52b42 elementor-widget elementor-widget-heading\" data-id=\"8f52b42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Non<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8853437 e-con-full cell e-flex e-con e-child\" data-id=\"8853437\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0297f4a elementor-widget elementor-widget-heading\" data-id=\"0297f4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Non<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0849060 e-con-full cell e-flex e-con e-child\" data-id=\"0849060\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d0a66f elementor-widget elementor-widget-heading\" data-id=\"8d0a66f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Manuelle, d\u00e9pend de la m\u00e9moire des \u00e9quipes<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47eb9ab e-con-full cell e-flex e-con e-child\" data-id=\"47eb9ab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c61f8f3 elementor-widget elementor-widget-heading\" data-id=\"c61f8f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">\u00c0 la charge de l'entreprise<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a33d95 e-con-full cell e-flex e-con e-child\" data-id=\"9a33d95\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79d69b3 elementor-widget elementor-widget-heading\" data-id=\"79d69b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Totale mais chronophage<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44e31b4 e-con-full e-flex e-con e-child\" data-id=\"44e31b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-48b210d e-con-full cell e-flex e-con e-child\" data-id=\"48b210d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6bec91 elementor-widget elementor-widget-heading\" data-id=\"e6bec91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">SharePoint sur mesure<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d8fef8 e-con-full cell e-flex e-con e-child\" data-id=\"0d8fef8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2933c0 elementor-widget elementor-widget-heading\" data-id=\"a2933c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Variable et souvent sous-estim\u00e9 (param\u00e9trage et maintenance)<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fe8446 e-con-full cell e-flex e-con e-child\" data-id=\"4fe8446\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7b8ce5 elementor-widget elementor-widget-heading\" data-id=\"c7b8ce5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Non, \u00e0 construire<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4134869 e-con-full cell e-flex e-con e-child\" data-id=\"4134869\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c9de77 elementor-widget elementor-widget-heading\" data-id=\"0c9de77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">\u00c0 d\u00e9velopper<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c655fb e-con-full cell e-flex e-con e-child\" data-id=\"6c655fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42c7d71 elementor-widget elementor-widget-heading\" data-id=\"42c7d71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">\u00c0 d\u00e9velopper<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c6e4ef5 e-con-full cell e-flex e-con e-child\" data-id=\"c6e4ef5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-760ab15 elementor-widget elementor-widget-heading\" data-id=\"760ab15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Rarement pr\u00e9vue<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f267f9 e-con-full cell e-flex e-con e-child\" data-id=\"8f267f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd1960 elementor-widget elementor-widget-heading\" data-id=\"3fd1960\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Pas le m\u00e9tier du prestataire<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a441f7 e-con-full cell e-flex e-con e-child\" data-id=\"2a441f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43b551c elementor-widget elementor-widget-heading\" data-id=\"43b551c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">D\u00e9pendante du prestataire pour toute \u00e9volution<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c5c990 e-con-full e-flex e-con e-child\" data-id=\"8c5c990\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4ed3872 e-con-full cell e-flex e-con e-child\" data-id=\"4ed3872\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-439ef95 elementor-widget elementor-widget-heading\" data-id=\"439ef95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">GED qualit\u00e9 ISO 9001 d\u00e9di\u00e9e (Ex : Agilium)<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e24b20f e-con-full cell e-flex e-con e-child\" data-id=\"e24b20f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a16830 elementor-widget elementor-widget-heading\" data-id=\"3a16830\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Co\u00fbt ma\u00eetris\u00e9 (\u2248  3 000\u20ac de d\u00e9ploiement + licence d\u00e8s 149 \u20ac\/mois)<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8a49bd e-con-full cell e-flex e-con e-child\" data-id=\"d8a49bd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4976d68 elementor-widget elementor-widget-heading\" data-id=\"4976d68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Oui, d\u00e8s le d\u00e9part<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f684c5 e-con-full cell e-flex e-con e-child\" data-id=\"1f684c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6a911b elementor-widget elementor-widget-heading\" data-id=\"c6a911b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Oui, param\u00e9trable<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eda6be9 e-con-full cell e-flex e-con e-child\" data-id=\"eda6be9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39d07e1 elementor-widget elementor-widget-heading\" data-id=\"39d07e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Oui, en standard<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ce22e0 e-con-full cell e-flex e-con e-child\" data-id=\"4ce22e0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68d1b34 elementor-widget elementor-widget-heading\" data-id=\"68d1b34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Oui, via indicateurs et tableaux de bord<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-072b4df e-con-full cell e-flex e-con e-child\" data-id=\"072b4df\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-896904c elementor-widget elementor-widget-heading\" data-id=\"896904c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Assur\u00e9 par l'\u00e9diteur, pour tous les clients<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe4ec21 e-con-full cell e-flex e-con e-child\" data-id=\"fe4ec21\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f45fb0 elementor-widget elementor-widget-heading\" data-id=\"1f45fb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Autonomie via param\u00e9trage<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e448e20 elementor-widget elementor-widget-text-editor\" data-id=\"e448e20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>Le message n&#8217;est pas &#8220;il faut absolument un logiciel, \u00e0 tout prix&#8221;. C&#8217;est plut\u00f4t : si l&#8217;objectif est de vraiment casser la r\u00e9currence des non-conformit\u00e9s, pas seulement de les corriger une par une, mieux vaut un outil qui les met en relation qu&#8217;un tableau qui les isole.<\/p>\n<h2>FAQ : non-conformit\u00e9s et ISO 9001<\/h2>\n<p><strong>Faut-il un logiciel pour g\u00e9rer les non-conformit\u00e9s en ISO 9001 ?<\/strong>&nbsp;Non, la norme n&#8217;impose aucun outil pr\u00e9cis. Elle impose des r\u00e9sultats : identification et ma\u00eetrise de la NC, analyse des causes, actions correctives proportionn\u00e9es et \u00e9valu\u00e9es, conservation des informations document\u00e9es. Un logiciel d\u00e9di\u00e9 est le moyen le plus fiable d&#8217;obtenir ces r\u00e9sultats sans effort manuel permanent, mais ce n&#8217;est pas une exigence textuelle.<\/p>\n<p><strong>Excel suffit-il pour un faible volume de non-conformit\u00e9s ?<\/strong>&nbsp;Sur un tr\u00e8s faible volume, un tableau peut suffire \u00e0 tenir la tra\u00e7abilit\u00e9 de base. La limite appara\u00eet d\u00e8s que le volume augmente ou que l&#8217;entreprise devient multi-sites : c&#8217;est alors que la mise en relation entre les NC, indispensable pour rep\u00e9rer une r\u00e9currence, devient impossible \u00e0 faire manuellement.<\/p>\n<p><strong>Pourquoi la gestion des plans d&#8217;actions sur Excel ne fonctionne pas dans la dur\u00e9e ?<\/strong>&nbsp;Un tableau Excel peut lister des actions, mais il ne fait rien de plus. Rien ne relance automatiquement le responsable dont l&#8217;\u00e9ch\u00e9ance approche, rien n&#8217;alerte quand un d\u00e9lai est d\u00e9pass\u00e9, et rien ne v\u00e9rifie que l&#8217;action a r\u00e9ellement \u00e9t\u00e9 efficace une fois mise en \u0153uvre. Chaque plan d&#8217;action d\u00e9pend alors de la m\u00e9moire de la personne qui l&#8217;a cr\u00e9\u00e9. R\u00e9sultat : les actions s&#8217;accumulent, certaines sont oubli\u00e9es, d&#8217;autres sont closes sans preuve d&#8217;efficacit\u00e9, et personne n&#8217;a de vision consolid\u00e9e de ce qui avance vraiment, jusqu&#8217;\u00e0 ce qu&#8217;un audit le r\u00e9v\u00e8le.<\/p>\n<p><strong>Combien co\u00fbte un outil de gestion des non-conformit\u00e9s conforme ISO 9001 ?<\/strong>&nbsp;Cela d\u00e9pend de l&#8217;approche. Un d\u00e9veloppement sur mesure autour d&#8217;outils g\u00e9n\u00e9riques se chiffre souvent en jours de param\u00e9trage ou de d\u00e9veloppement, \u00e0 renouveler \u00e0 chaque \u00e9volution. 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