Frequently Asked Questions

Everything You Want to Know About Agilium

Browse the answers by topic. A platform designed to centralize your workflows, automate your processes, and engage your teams.

Accessibility

All the answers you need about using the Agilium software.

Can I use Agilium SMQ while I'm out in the field (offline)?
Agilium Mobile allows your field team to securely access their workflows, documents, and tasks from any device running iOS, Android, or Windows Phone. This allows you to: Collect and report various types of data directly in the field, such as: incident reports, customer complaints, service reports, audits or inspections, customer meetings, activity reports, project tracking, time logs, and any other records of your choice. View real-time updates on a project’s progress from anywhere, at any time. Interact with operational processes and make important decisions, such as managing an action plan, approving a document, and more.
Can we access the platform from a tablet or smartphone?
The Agilium platform is fully accessible via PC, tablet, and smartphone. The interface is responsive, ensuring optimal usability regardless of the device used.
Is Agilium a multisite platform?
Yes, Agilium allows you to segregate information across your various sites. Each plant can manage its nonconformities independently, without displaying those of other plants if necessary. At the same time, you benefit from shared dashboards that provide a comprehensive overview. This setup is fully customizable to your configuration, ensuring flexibility and confidentiality.
Is Agilium compatible with our information system?
Agilium’s connectors ensure seamless compatibility with your existing information system—for example, by importing your users or databases.
Agilium offers a variety of standard connectors that allow its software to interface with existing management systems (CRM and ERP), including Divalto, Clipper, Obilog, EBP, Sylob, Silog, Minos ERP, Sage, SAP, and others… There’s a very good chance we can connect to your entire IT infrastructure. Contact us to discuss your specific situation in more detail.
Is Agilium multilingual?
Yes. Agilium is available natively in French, English, and German. It is also possible to add any other languages as needed, depending on the needs of the company and its users.
Can Agilium be deployed as SaaS or on-premises?
Both options are available. You can choose the SaaS model, where we manage the entire infrastructure, updates, and security for you, or opt for an on-premises deployment on your own servers if your IT policy or regulatory requirements dictate it. In both cases, you’ll enjoy the same features and the same level of support. Your choice of hosting model may also change over time: migration support is available if you wish to switch from one plan to the other. Contact us for on-premises pricing.

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